International Shipping Policy
- The store bears full responsibility for delivering the product in its original condition without any damage to the intermediary carrier, and in the event of any damage caused by the carrier company, the responsibility rests with it, and the customer must examine the product and ensure that it is safe from any damage at the carrier company’s headquarters before leaving the headquarters or before the delivery person leaves.
- In the event that there is any damage to the product, he shall return it to it immediately and submit a notification of that to the carrier company at its headquarters to address the problem that it caused, and in the event that it refuses, we will be notified to take the necessary action on our part.
- The site is not responsible for delays resulting from reasons related to shipping companies, customs procedures and other parties, or customs clearance problems based on the laws of the buyer's country. The products ordered may be subject to customs duties imposed on imports by the laws of the buyer's country and these fees are always paid by the recipient or the buyer
- We do not ship iron swords specifically due to the large number of problems.
